Call Center Service

Call Center Services

Call Center Services

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Welcome Call’s

In setting the stage for great customer service, our Welcome Call service is a positive first impression, increasing satisfaction of your customers by showing exceptional care and relations with a brand. When a client buys a product or uses a service for the first time, it is a perfect chance to establish strong bonds with a customer and form proper first impression, which might play a key role in the future. Client would be pleasantly surprised by an individual Thank You or Welcome call. We call new clients to thank them for choosing your company, answer their questions and provide information about customer support possibilities via a call, an email or a sms message, we are open to perform calls on special occasions, for example, birthdays.

Service Helpdesk

If building trust amongst the customers or gathering feedbacks to make betterment becoming essential but difficult for you? If yes, then our Service Helpdesk provides an entry point for handling all aspects of customer contact with your brand. We understand the service desk function is not just about people logging incidents. Our Helpdesk service integrates people, products and processes for speedy incident resolution, improved end-user productivity, and optimal service quality. You can find the right ways of handling these tasks, through our service helpdesk management.

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Response Management

Our response management solutions works with a deep commitment to personal service to give our clients the solutions they need to take their engagement campaign to the next level. We not just handle responsiveness for your customer’s queries& leads, but also intelligently capture, track and manage customer responses back into the business environment for greater customer insight, to trigger follow-on actions and generate personalized, relevant communications, for converting leads in conversions.

Address Verification

Unburden your growing user base address verification process by implementing our extra secure but easy to implement address verification tool that could substantially reduce the number of disputed or fake transactions. We indeed understand address verification is the need of the day as it authenticates and proves the genuineness of a person for completing a lot of transaction, supporting your requirement for cleaning and standardizing addresses according to your defined guidelines.

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Payment Reminders

Our payment due reminder services will help you get paid faster. We politely alert your customers that you value on time payments, as agreed upon during the buying process. It is also combined with debt collection services to optimize your company’s cash flow. We have specially designed packages for every need that gives you all the control and flexibility.

Tele-Sales

Acquiring new customers and growing business with existing customers is the lifeblood of any successful business. We deliver telesales services that enable sales and telemarketing call and contact centers to seize every opportunity to acquire new customers and grow business. Our telesales services enable you to preserve today’s best practices while engaging the new consumer through the channels they prefer, with targeted feedback and coaching to improve telemarketing effectiveness.

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EXPLORE OUR OTHER SERVICES

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